Terms and Conditions
Before booking please read the following terms and conditions. These T & C’s apply to your booking with Run Escapes Aus. When you book with us you are agreeing to attend the retreat chosen by you for those set dates. The balance of your retreat payment is due in full 60 days prior to the start date. If you require a payment plan we are happy to discuss options.
Cancellation Policy
If you find you need to cancel due to injury/illness/work/personal life we understand and these things happen but please be aware of cut-off dates and charges.
14 days out from retreat start date - forfeit the full amount.
14 - 30 days out from retreat start date - receive a $500 credit to attend another retreat.
30 + days out from the retreat start date you receive a full credit minus an administration fee of $100.
We recommend taking out travel insurance at the time of booking to cover any unforeseen cancellations circumstances.
Refunds are not offered. You may transfer your retreat place to another person for $100.
Deposits are $500, this secures your spot, non-refundable.
COVID 19 Policy
If anyone cannot attend due to travel restrictions a full credit will be applied to attend a future retreat. Travel Credit will allow you to book with confidence . This credit will be valid for up to 3 years.
1. Acknowledgement of Risk
By voluntarily participating in the Facilitated Retreat and receiving the Retreat Services, you acknowledge that:
- you may be exposed to hazards and risks that could lead to injury, illness or death, or to loss of, or damage to your property;
- if you are injured, you may be in a location or circumstance where evacuation for medical treatment may take hours;
- in many countries where Facilitated Retreats take place, standards of accommodation, transport, health care, hygiene, safety and service provision generally may not be as high as those standards in your country of residence; and
- you may be subject to natural disasters, acts of god, acts of war, adverse weather or many other types of unforeseen and extreme events.
- You agree that you are solely responsible for your safety when participating in a Facilitated Retreat, and you are not relying on any aid, instruction, medical expertise or other assistance from Run Escapes Aus or a Guide, save that set out in clause 11. You warrant and agree that you will take all actions necessary to minimise any risk and chance of injury, including by ensuring that:
- All parts of the Facilitated Retreat are within your recognized capabilities;
- You carry the recommended water, food and equipment as indicated on any Run Escapes documentation and the verbal daily briefing given by the Guide;
- You advise the Guide if you are taking any medication or have any physical or other limitation that might affect your participation in a Facilitated Retreat;
- You ensure that if you are taking any medication, you have more than a sufficient supply in all circumstances;
- You make every effort to remain with the rest of the party during any Facilitated Retreat;
- You advise the Guide immediately of any concerns you are having during a Facilitated Retreat;
- If you become unwell, you notify a Guide.
- Parents are responsible for their children and children under the age of 18 must be accompanied by two consenting adults.
2. Travel
We may manage bookings for the Facilitated Retreats as part of the Retreat Services, however:
- Our management of bookings does not constitute an agency relationship;
- While we may provide you details for third-party travel partners, including airlines, transport and accommodation companies, we take no responsibility for, and you indemnify us against, any issues, delays, breaches or claims by or against third party travel providers;
- You are responsible for any costs associated with joining a Facilitated Retreat if your flight experiences delays or otherwise and does not arrive in time for the arranged group departure; and
- You acknowledge and understand that our obligations under this Agreement, subject to any exclusions or limitations, only extend to Trek Services expressly set out in this Agreement or in writing elsewhere.
- We may act as an agent for third-party service travel providers (Providers) in some locations from time to time. Bookings made with Providers represent a contractual relationship between you and that Provider, and will be subject to their terms and conditions. You acknowledge and agree that we have no control over Providers and offer no guarantees regarding the same. Where a Provider breaches their obligations, you:
- acknowledge that your sole remedy is against the Provider;
- warrant that you will bring no claim or action against us which involves a Provider; and
- indemnify us against all claims or liability concerning that Provider.
3. Health and Fitness
- You must ensure that you are aware of any health requirements for your trip and that you carry all necessary vaccination documentation. You acknowledge that you must also:
- check with your local doctor or specialist vaccination clinic at least two (2) months prior to the trip regarding your health and required vaccinations (or otherwise, as soon as possible);
- be in good health and physical condition for your chosen trip;
- complete any documentation we request as part of the Facilitated Trip, which will may include providing information on your physical health and current physical activity levels
4. Guides
- Run Escapes may appoint a guide or guides for the purposes of providing the Retreat Services (Guide) on a Facilitated Retreat. You acknowledge and agree that the Guide:
- is not as a supervisor, leader or ‘responsible’ for you in any way;
- is responsible only for providing guidance and advice to you as part of the Retreat Services, which may include details about yoga classes, walking trails, reserved accommodation and camping sites;
- may cease providing the Retreat Services to you if, in their absolute discretion, they believe:
- you should not participate in the activity due to health and fitness reasons;
- you have committed an illegal act;
- your behaviour is causing or likely to cause danger, distress or annoyance to others; or
- there is any other reason for which you should no longer receive the Retreat Services; and
- may recommend changing, at any time and in their complete discretion, the itinerary of the Facilitated Trip if circumstances make that necessary for safety of any independent traveller or any other relevant reason.
Despite clause 1, you acknowledge and agree that:
- voluntarily submitting yourself to the guidance of the Guide will be the most desirable and safest way to participate in the Facilitated Retreat;
- you will voluntarily submit yourself to the guidance of the Guide when a Facilitated Retreat has commenced; and
- where a Guide resolves to cease providing Retreat Services under clause 1(c), you will discontinue your engagement with the Facilitated Retreat and you will not be entitled to any refund for the Retreat Services.
- We reserve the right to change the Guide providing the Retreat Services at any time.
Closing
- This agreement contains the entire understanding between the parties in relation to its subject matter and supersedes any previous arrangement, understanding or agreement relating to its subject matter. There are no express or implied conditions, warranties, promises, representations or obligations, written or oral, in relation to this agreement other than those expressly stated in it or necessarily implied by statute.
- This agreement and any disputes or claims arising out of or in connection with its subject matter or formation (including non-contractual disputes or claims) are governed by, and shall be construed in accordance with, the laws of Queensland, Australia, and the parties submit exclusively to that jurisdiction.
- Each provision of this agreement is separate and severable. No failure, delay, relaxation or indulgence by a party in exercising any power or right conferred upon it under this agreement will operate as a waiver of that power or right. No single or partial exercise of any power or right precludes any other or future exercise of it, or the exercise of any other power or right under this agreement.
- Run Escapes is an independent contractor and nothing in this agreement constitutes a relationship of employer and employee, principal and agent, partnership or joint venture between us and you.
- This agreement may be signed by e-signature, checking a box before checkout and both parties agree to accept electronic transmissions in accordance with the terms of the Electronic Transactions Act (Queensland) 2001 (Qld).